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The Orders page gives you a complete view of every transaction in your business. In-store POS sales, online storefront orders, and booking-related charges all appear in one list. Because Zentrix Cloud connects every module, you do not need to switch systems to see the full picture.
1

Open the order history

Go to the Sales module and select Orders. The list loads with recent transactions from all branches you can access.
2

Filter the list

Use the filters to narrow results by branch, date range, sales channel, or payment status. This helps you reconcile takings, investigate a customer query, or prepare a report.
3

Open an order for details

Tap or click an order row to view the full breakdown: items sold, discounts applied, taxes, payment methods, and the staff member who processed it. If the order originated from a booking or the storefront, the source is shown on the detail page.
4

Resend a receipt

From the order detail view, choose the resend receipt option. You can email the receipt or send it through Zensios messaging channels such as WhatsApp, Messenger, or SMS if the customer’s contact is on file.
If you need to process a refund, open the original order first. The refund workflow is available directly from the order detail page.
Exact filter names and detail labels may vary depending on your Zentrix Cloud version. Refer to the in-app UI for the current wording.