Skip to main content
Loyalty in Zentrix Cloud lets you reward repeat customers with points they can earn on every purchase and redeem at checkout. You control the earn rate, the rewards catalog, and how customers enroll, whether at the point of sale or through your storefront.

​
Before you start

  • You must have access to the Customers module.
  • Decide your earn rate (for example, one point per currency unit spent) and the rewards you want to offer.

​
Set up the loyalty program

​
Enroll customers

Customers can be added to the program in two ways:
  • At POS: During a sale, look up the customer record and add them to the loyalty program before completing the transaction. Their points will accrue automatically.
  • Online: If your storefront supports loyalty signup, customers can enroll themselves during checkout or through their account profile.
If a customer already exists in your unified customer list, you do not need to create a new record to enroll them. Just link the loyalty profile to their existing account.

​
Apply rewards at checkout

Exact button labels and reward types depend on your Zentrix Cloud plan and storefront configuration. Check the in-app checkout flow for the current options.

Customers Overview

Learn how profiles, order history, and contact details work across channels.