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After creating your Zentrix Cloud account, take a few minutes to configure your business profile, invite your team, and connect your hardware. A complete account setup ensures your storefront looks professional, your staff have the right level of access, and your billing and security details are always current.

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Business Profile

Your business profile is the foundation of your Zentrix Cloud account. To update it, go to Settings > Business Profile in your dashboard. From there, set your:
  • Store name — displayed on your storefront, receipts, and customer-facing communications.
  • Address — used for tax calculations, local delivery zones, and store pickup.
  • Industry — helps Zentrix Cloud surface features and defaults relevant to your business type.
  • Logo — appears on your online storefront, printed receipts, and email notifications.
  • Contact details — including your business phone number and customer-facing email address.
Keep this information accurate and up to date. Your customers see it, and Zentrix Cloud uses it across your store and POS.

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Staff Accounts

Zentrix Cloud supports multiple staff accounts under one business, each with a defined role that controls what they can see and do. To invite a team member, go to Settings > Staff and enter their email address. They’ll receive an invitation to create their own login. The three built-in roles are:
  • Owner — Full access to all settings, billing, staff management, and reporting. There is one owner per account.
  • Manager — Can manage products, orders, inventory, and staff activity, but cannot access billing or change account ownership.
  • Staff — Can process sales, manage orders, and perform daily operations, with no access to account settings or reports.
As the account owner, you are responsible for all activity carried out by the staff accounts you create. Assign roles carefully and remove access promptly when a team member leaves.

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Hardware Setup

Zentrix Cloud is built to work with the devices you already have — no proprietary hardware purchase required.
  • Desktop and laptop browsers — Access the full Zentrix Cloud dashboard and back office from any modern web browser.
  • Zentrix Cloud POS app — Download the free Zentrix Cloud POS app from the Microsoft Store to run a full point-of-sale counter on any compatible Windows device.
  • Smartphones — Use your phone to scan stock, manage inventory on the go, and handle mobile stockroom operations without additional equipment.
If you have existing POS hardware such as a receipt printer or barcode scanner, Zentrix Cloud is compatible with standard peripherals — check the hardware compatibility guide for supported models.

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Primary Email Address

Your primary email address is the most important contact detail on your account. Zentrix Cloud sends subscription invoices, billing notifications, security alerts, and important service updates to this address. To update your primary email, go to Settings > Account and enter your new address. You’ll need to verify the new email before the change takes effect. Keep your primary email active and monitored. If you lose access to it, account recovery and billing notifications may be delayed.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use Zentrix Cloud services. The platform is intended for business use only and is not for personal, household, or family purposes.

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Next Steps

Account Settings

Manage your business profile, staff roles, notification preferences, and connected apps.

Account Billing

View your subscription plan, download invoices, and update your payment method.