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Switching to Zentrix Cloud doesn’t mean starting over. You can import your existing products, customer records, and historical data so your business continues without interruption. The import tools are designed to work with standard CSV exports from most retail and point-of-sale systems.

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What You Can Import

Zentrix Cloud supports importing the following data from your existing tools:
  • Product catalogue — Product names, descriptions, prices, images, variants, and SKUs.
  • Customer list — Customer names, email addresses, phone numbers, and loyalty points.
  • Historical order data — Past orders for use in sales reporting and analytics.

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How to Import

1

Open the Import tool

Go to Settings > Import in your Zentrix Cloud dashboard.
2

Download the CSV template

Download the CSV template for the data type you want to import — Products, Customers, or Orders.
3

Prepare your data

Fill in the template with your existing data, or export data directly from your current system and map it to the template columns.
4

Upload and preview

Upload the completed file and review the import preview to confirm the data looks correct before committing.
5

Confirm the import

Confirm the import. Zentrix Cloud processes the file and flags any rows with errors for your review so you can correct and re-import them.
Run a test import with a small sample of 10–20 products before importing your full catalogue. This helps you catch any column mapping issues early and gives you confidence the full import will go smoothly.

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Getting Help

If you need help mapping data from your current system or have a complex migration, contact the Zentrix Cloud team at zentrixcloud.com/contact. The support team can guide you through the process and help ensure your data arrives correctly.