View incoming reviews
1
Open Reviews
Select Reviews from the main sidebar. The list shows the latest customer submissions with star ratings and comments.
2
Filter and search
Narrow by rating, product, or date range. Use search to find feedback about a specific item.
3
Read the detail
Tap a review to see the full text, customer name, and linked order or product.
Reply to a review
1
Open the review
From the detail view, locate the reply field.
2
Write your response
Keep it concise and helpful. Thank the customer for positive feedback, or address concerns with next steps.
3
Publish
Submit the reply. It becomes visible alongside the original review on the storefront.
Feature a review
Featured reviews appear prominently on your storefront to help new customers decide.1
Pick a strong review
Look for detailed, authentic feedback that highlights a product benefit.
2
Mark as featured
Toggle the feature option. The exact label may vary; check the in-app UI for the current wording.
3
Check the storefront
Open your Storefront or New Storefront module to confirm the review is displaying where you expect.