> ## Documentation Index
> Fetch the complete documentation index at: https://help.zentrixcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Browse and Manage Orders in Zentrix Cloud

> View order history across branches and channels in Zentrix Cloud. Filter by date, branch, or source, and resend receipts to customers.

The Orders page gives you a complete view of every transaction in your business. In-store POS sales, online storefront orders, and booking-related charges all appear in one list. Because Zentrix Cloud connects every module, you do not need to switch systems to see the full picture.

<Steps>
  <Step title="Open the order history">
    Go to the Sales module and select Orders. The list loads with recent transactions from all branches you can access.
  </Step>

  <Step title="Filter the list">
    Use the filters to narrow results by branch, date range, sales channel, or payment status. This helps you reconcile takings, investigate a customer query, or prepare a report.
  </Step>

  <Step title="Open an order for details">
    Tap or click an order row to view the full breakdown: items sold, discounts applied, taxes, payment methods, and the staff member who processed it. If the order originated from a booking or the storefront, the source is shown on the detail page.
  </Step>

  <Step title="Resend a receipt">
    From the order detail view, choose the resend receipt option. You can email the receipt or send it through Zensios messaging channels such as WhatsApp, Messenger, or SMS if the customer’s contact is on file.
  </Step>
</Steps>

<Tip>
  If you need to process a refund, open the original order first. The refund workflow is available directly from the order detail page.
</Tip>

<Note>
  Exact filter names and detail labels may vary depending on your Zentrix Cloud version. Refer to the in-app UI for the current wording.
</Note>